FAQ

How long does it take to get my order?

- Your order will be fulfilled within 1 hour or less after approval of the PayPal payment.  Most orders are fulfilled within 5-15 minutes, as fast as your email server can handle. Why does it take more than 5 minutes? it's because we manually screen you before you buy to avoid any fraud issues.

Where do you deliver my purchased code?

- Your code will be delivered to your email address. All game codes were purchased and will be scanned via PDF file and sent through email delivery. All codes will only work on the store associated with the country the card was purchased in.  Ex: US PSN Gift Gard $10 will only work at the US Playstation Store.  Before you can receive your card, we must have received payment and verified its legitimacy. This means the payment must be approved.

Do you have a Customer Support?

- Yes, we do have Customer Service Support limited only to 12 hours, all of our CSS are fluent in speaking English.

What are the Payment Options Available?

- Currently, we only accept PayPal and Skrill Payments, however, we will still find our best to get a reliable payment merchant partners to improve our payment availability. In this regard, an amendment to our FAQ shall be change if a new payment method has been added.

Should i create an account first before i buy any gift cards available?

- The answer is YES, all users create accounts, your account will be created as you go through the procurement process, Once you have created your account, you can then easily purchase again from us in the future.

Do you offer refund or returns?

-No, Once a gift card leaves our secure inventory, we can no longer guarantee the validity of the code; therefore after an order has been sent we cannot return or exchange it. Please be careful when selecting the card you wish to buy, make sure of the gaming region account you use before you buy.

We do offer a 100% guarantee that you will receive a valid, and authentic gift code. For any technical issues, our expert support staff will be more than happy to assist you.

How will i receive my code?

- All of our cards are digitally delivered via email as PDF file (inside the PDF file you can see the code there with instructions on how to use it) of authentic gift and game codes on any regions you choose available at us. You don't have to leave your home! Its Instant and Fast! We can have your card to you within minutes of completing your order, delivered right to your inbox. Most orders are fulfilled within 3-10 minutes of your purchase.

If you have some other questions, our Customer Service is always available on our website. Feel free to talk with us.

Enjoy buying stuff at Fairwaysales!